FAQs
What is Figtree?
Figtree is an online PR platform that connects brands, marketers, media and influencers in the sustainability community.
Who is Figtree for?
Figtree is for anyone who is working within the sustainability industry who wants to maximise the reach and efficiency of their communications. Whether you are a journalist in search of a range of eco-products for an article, a brand looking for influencers to increase the reach of their product or a marketer with a press release to share – Figtree is the platform for you!
How do I become a Figtree member?
Follow this link and fill out our membership submission form. From there, a member of our time will review your application. Once the profile has been approved, you’re a fully fledged member of the Figtree community, and you can start using our Directory and Noticeboard services.
How much does membership cost?
You can find out more about our membership options here. Premium membership costs £150 per year or £15 per month which will give you a profile, full access to the Directory and Noticeboard. We also offer a Free Membership which allows you to have a profile in our Directory, however full access to the Directory (aside from your own profile), and Premium Noticeboard posts is reserved for premium members.
Can I use Figtree for free?
Yes! Free Membership means your profile is visible on our Directory to all Premium Members in our community.
How many users are included in one membership?
One membership is for one user. If you would like multiple users, please contact us to discuss your requirements.
I am a journalist, what does Figtree do for me?
Figtree is a great place to discover sustainable brands to include in your articles and features. By becoming a Premium Member of Figtree, you will be able to network with all of our listed members and post to your journo request to the Noticeboard.
I am a brand/business, what does Figtree do for me?
By becoming a Premium Member of Figtree your eco-friendly business will be visible to our community of journalists, marketers, influencers and PR agencies who specialise in the sustainability market. You will be able to post on our Noticeboard to let others know about a product launch, event, news story or opportunity.
I am a blogger/influencer, what does Figtree do for me?
Joining Figtree as a Premium Member is a great way for bloggers and influencers to connect with sustainable brands. You can post in the Noticeboard to let others know you are seeking products for review, and respond to brand opportunities.
I hear you plant a tree for every new user who joins the community, is this true?
We want the planet to benefit from our growing community, so we’ve partnered with One Tree Planted to plant a tree for every Premium Member.
I have submitted a post for the Noticeboard, why can’t I see it?
Our editorial team reviews all Noticeboard post submissions prior to posting them. We aim to do this as quickly as possible. We maintain the right to edit your post into our in-house editorial style in line with the Figtree brand, and may withhold from sharing your post if it is not adding value for our members.
l would like to cancel my subscription.
We are sorry to see you go. You can cancel your Premium Membership by clicking ‘My Account’ > ‘Subscriptions’ > ‘Cancel’. This will cancel your future payments and reduce your membership to a Free Membership.
I would like a refund.
Figtree offers refunds if you are within the cooling period of 7 days from proof of purchase.
If you wish to get a refund, please click here to get in touch with us and a member of the team will get back to you. If you joined more than 7 days ago, unfortunately we are unable to offer you a refund.
My query is not listed, I’d like to get in touch.
Please fill in the form here to get in touch with your query. A member of our team will respond as quickly as possible.